Once photos have been purchased and the watermark removed, no refund will be given. 

If you are still on site, please speak to the photo retail staff for help.

Any purchases made after you have left the site via our webapp, please contact us here including any proof of purchase and a member of our support team will contact you.

All monetary transactions conducted outside of the attraction are through a third party, for any billing or banking problems please contact your bank or credit card provider. 

Ride and photography locations are subject to change and may not be operational every day. No compensation is available should you not be able to claim a photo at a specific location. 

Photo quality can be affected by environmental and technical factors. Pomvom accepts no liability where this is the case.