If you pre-purchased your digital content and have any issues, please refer to the information shown on the email confirmation you received at the time of purchase.

For specific issues relating to adding content or watermarks, please speak to the photo retail staff on site.

Alternatively, if you have left the attraction please contact us here.

If you are looking for a refund for your purchase made via the booking process or in the app of the attraction you are visiting, you will need to request this with via the original site or app as we cannot process these requests.